Privacy policy
Last updated: June 2026
This policy explains how Schepens Eye Clinic processes your personal data when you use this website, in accordance with the GDPR and Belgian law.
Important: this form is not intended for detailed or urgent medical information. In an emergency, call +32 65 73 17 11 or 112.
1. Data controller
Schepens Eye Clinic — Dr Gauthier Schepens.
Parc Scientifique Initialis, Avenue Nicolas Copernic 4, 7000 Mons, Belgium.
Phone: +32 65 73 17 11 — Email: centre.ophtalmo@gmail.com.
Company number (BCE): [to complete].
2. What data and why
We only collect the data you submit through the contact / appointment forms: identity (first/last name), contact details (email, phone), optionally date of birth; the reason for your request and any details you provide; for the refractive assessment, pre-screening information (glasses/lenses, type of correction, general history) you provide voluntarily.
Purpose: handle your request, contact you and arrange your appointment.
Legal basis: your consent and pre-contractual steps taken at your request.
3. Recipients
Your data is accessible to the clinic's secretariat and care team, and to the technical processors strictly required: Vercel (hosting), Resend (email delivery) and Sanity (content management system storing contact requests). Data is never sold or used for advertising.
4. Retention
Contact requests are sent by email to our front desk and stored in our content management system (Sanity) for as long as necessary to process them and manage the care relationship, then archived or deleted in line with our legal obligations.
5. Transfers outside the EU
Some processors may process data outside the EU; where applicable, such transfers are covered by appropriate safeguards (standard contractual clauses).
6. Your rights
You have the rights of access, rectification, erasure, restriction, objection and portability, and the right to withdraw consent at any time. To exercise them: [GDPR email]. You may lodge a complaint with the Belgian Data Protection Authority, Rue de la Presse 35, 1000 Brussels — www.autoriteprotectiondonnees.be.
7. Cookies
This site uses only cookies strictly necessary for its operation.
For any question about your data: [GDPR email] — +32 65 73 17 11.
